Sermon Streaming – Frequently Asked Questions

 

Who is responsible for sermon streaming at Providence Church?

 

This is a great question! The Providence Web Team is responsible for maintaining Providence’s Church web presence and streaming video on Sundays, Wednesdays, and special events. The Web Team is a part of the Media and Technology Ministry of Providence Church. This ministry exists to glorify God by using media and technology to accurately communicate the Gospel of Jesus Christ to the local church body and beyond our walls. As this is a ministry, we appreciate your patience, grace, and prayers.

What time does sermon streaming begin?

 

Sermon streaming times are approximate. Due to copyright regulations we only stream the actual sermon portion of our services. Broadcasts begin immediately following the music portion of our worship on Wednesdays and Sundays. Our Wednesday service broadcast begins around 6:45 pm and our Sunday broadcast begins around 11:00 am. Since the streaming times are approximate, we ask that you refresh your browser often during this time because the live streaming page does not automatically refresh.

 What browsers are supported by Sermon Player?

 

While almost all browsers will work with Sermon Player, it is best viewed in Internet Explorer 6 or higher or Mozilla Firefox. Safari and AOL browsers have some compatibility issues with the Sermon Player system. If you currently use the AOL browser and need a free alternative, we recommend you try Mozilla Firefox.

 

Why is the streaming taking so long?

 

If it seems to take a great deal of time to view or listen to streams, you may have a slow internet connection. If your internet connection speed it too slow, your viewing may outpace the amount of content that has already been buffered.

 

The sermon player loads but the streaming is stuttering or choppy. What could be the problem?

 

The Internet comes with no guarantees about performance and a vast number of things can delay a streaming video such as:

1. Slow Connection: You may not have a fast enough Internet connection to reliably stream videos. In order to view streaming video you will need a broadband connection. Ensure that your connection speed is sufficient by visiting http://www.speedtest.netYou should have at least 1 Mbps downstream for reliable streaming of medium quality video.

2. Wireless Connection: If you are on a wireless connection, try switching to a wired connection, or move closer to the wireless router for a stronger signal.

3. Local Congestion: Local bandwidth (on your computer or local network) is shared between all open applications and the streaming player. Closing applications may reduce buffering. If you are running other bandwidth intensive programs you may want to close out of these as they could be taking away from your available bandwidth for streaming.

4. Shared Connection: If you are on a shared Internet connection, others may be using bandwidth intensive programs that are reducing your available downstream bandwidth.

5. Limited Bandwidth: When the network gets busy, streaming files tend to freeze or hesitate. An Internet connection has a finite bandwidth; this refers to the amount of data that can be sent and received per a unit of time. If multiple devices are using an Internet connection simultaneously, more bandwidth is consumed and this slows most of the Internet processes on all devices. While some bandwidth restrictions and issues are out of your control, minimize the number of devices that use the same internet connection while watching sermons. This will allocate as much bandwidth as possible to your sermon viewing.

6. Slow Computer: If your computer is old, it might be too slow to play the stream regardless of what else it’s doing. Or, if you have lots of other programs open, they may be using too much processor time and/or RAM for the streaming player to work properly.

7. Internet Congestion: Internet congestion can slow down the delivery of the stream and make it difficult for you to connect or cause buffering. We suggest you keep trying or try again at a later time. If you repeatedly have difficulty connection, please notify your Internet Service Provider as there are often quick fixes that can be made.

8. Memory and Processing Power: Your computer may lack enough memory (RAM) and processing power (CPU speed) to buffer and process the video stream. Closing other running programs on your machine may help in that case.

 

How can I speed up my Internet connection?

 

Through normal use, your computer can become bogged down and sluggish due to adware and spyware. It is good practice to run anti-spyware and anti-adware software regularly to remove these types of applications which often causes your computer to run slow. If you don’t have a spyware or adware remover, there are a number of free programs available, such as “Ad-Aware”, “Spybot”, and “Spyware Doctor” available online.

 

Additionally, clear your Internet Browser’s cache. For Firefox, you can do this by clicking the “Tools” menu at the top of any browser window and selecting “Options”. Click the “Advanced” tab from the options window then select the “Network” tab. Click the “Clear Now” button, located underneath where it says “Offline Storage”. In Internet Explorer, click “Tools”, “Internet Options” and then click “Delete” underneath “Browsing History”.

 

I understand my computer and Internet connection does not meet the minimum requirement for live streaming, is there an alternative to viewing the sermon?

 

Yes, if all else fails, you can watch videos by downloading and playing them locally on your computer instead of streaming them from the Internet. Sermons are regularly published to the online archive within approximately 24 hours after service. Please visit www.theprovidencechurch.sermon.tv may wish to view any of the previously archived videos of the live broadcast if your computer and connection is not optimal to support lives streaming.

 

I’ve tried all these things and I am still unable to view the live broadcast. What else can I do?

 

Although, it is our desire to fulfill the Lord’s commission of spreading the gospel in our community and beyond, we also understand that technology is ever changing and complex. Our dedicated volunteer staff strives to provide you with consistent and reliable service broadcasts. Again, this is a ministry and we appreciate your patience, grace, and prayers.

 

Alternatively, downloading archived videos prior to viewing will prevent buffering issues.

 

Do you offer any other alternatives to live sermon streaming?

 

While we believe streaming sermons is a creative way to spread the Gospel of Jesus Christ, it is not a substitute for Biblical fellowship. We encourage all those who live in the greater Daytona Beach area, and who are physically able, to attend our local fellowship. Please visit us at 1151 W. Granada Blvd. in Ormond Beach each Sunday and Wednesday. Our Bible Fellowship classes are every Sunday at 9:15 am and then our corporate worship services start at 10:30 am. We begin our Wednesday night Bible study at 7:00 pm. You are always welcome to attend!

 

Why stream if it has these limitations?

 

We have asked ourselves this question many times. As Internet and computer speeds continue to increase, streaming is becoming increasingly widely available to more and more people. Streaming sermons is just one of the many ways we seek to spread the gospel to our community and beyond.